Further refinement of the role concept
3 important questions on Further refinement of the role concept
What is a fact-finder?
The consultant functions as a researcher. He will help the client by choosing sources of data, using a technique that will get the client more or less involved in gathering and examining data and presenting data to the client in a way that will show where and why improvements are needed.
What is a process specialist?
This is the 'pure' process role. The consultant focuses on the interpersonal and intergroup dynamics affecting the problem-solving and change. Focus on how things are done rather than on what tasks are performed. Important function of consultant is to provide feedback.
What is a reflector?
The consultant stimulates the client to prepare and make decisions by asking reflective questions. The consultant may be an arbitrator, an integrator or an empathic respondent.
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