The Third Way - Enable and Inject Learning into Daily Work
18 important questions on The Third Way - Enable and Inject Learning into Daily Work
Why kept Netflix's system working when Amazon AWS US_EAST went down in 2011.
What is the Bad Apple Theory according to Dr. Sydney Dekker?
What is Just culture according to Dr. Sydney Dekker?
- Higher grades + faster learning
- Never study anything twice
- 100% sure, 100% understanding
For my 1st exam I got a C. Then, I started looking for ways to learn better and I came across Study Smart. Since then I have scored a A+, A, A- and another A. I highly recommend it to everyone who wants to hear it. I am so happy with it!!
I was struggling to finish all my first-year subjects for 3 years. Then I discovered Study Smart, which helped me to finish all of them within 3 months.
Because of StudySmart, things are going well in many ways. Before, I always had study stress and no time for anything. Now I feel calm and confident (because of the program). I used to score a B, now I usually score an A or A+.
Hey Chris, I really want to thank you very much for developing the platform, I usually got around C for my exams, now I scored an A+, an A and a A- !!
Since using Study Smart, my average has increased significantly. I even completed a statistics course with a A+ while I'm bad at statistics. I took on extra courses this year, because of Study Smart. Thanks so much!
Ever since I started studying with StudySmart I passed all my exams !!! No more re-sits!! At first, I was happy with a pass and now I only get good grades. Many thanks!
I aced all the courses I studied with Study Smart. For law, I first scored a D, and now an A! I’m 100% sure that I’ll pass all the courses I study with Study Smart.
I always thought I studied well. My grades were fine. I could never have imagined that applying these study skills would have such a huge and direct impact on my grades, my speed and the pleasure I have in learning.
For the first time, I finally feel totally confident about the way I learn. I have the perfect overview and make great progress in terms of speed and the grades I get. Thanks, Chris!
I immediately started to enjoy learning again, and my grades soared. All of a sudden, everything went better. I highly recommend Study Smart to all students..
Being able to create my materials online made the process of studying so much smoother and quicker. I no longer have to spend a huge amount of my time on creating my summaries.
At first, my notes were a mess. Now I use Study Smart to take my notes in a perfectly structured way. It helps me to save a lot of time and do other things I enjoy.
Students that study with Study Smart get better grades. The system applies all the learning methods in such a way that both well-performing students and students who struggle perform much better.
Hi Chris, I would like to thank you very much. Last year I scored C on a course, and this year I got an A+ thanks to your method! Thank you very much!
The largest effect is that my child is more enthusiastic about school! Every parent wants their children to be happy at school, Study Smart made it happen.
In high school, I failed several exams, and that has really changed now. I actually needed this tool very much back then. Since I started studying with StudySmart, I haven't had any D's. My average score is now an A and those are results I would have never had in the past
With my old method, I passed only 3 out of 8 courses. Since I started taking my notes digitally in Study Smart, I have passed all my courses on the first try. For me, StudySmart takes away the stress of wondering if I will pass or not.
Thanks to StudySmart, I passed all my exams, and with better grades than before! On top of that, I have mastered a very good study method now, which I am confident will help me earn my degree.
Name two effective practices to create a just, learning based culture.
- Blameless post-mortems
- Controlled introduction of failures into production.
When do we plan a post-mortem also known as post-event retrospectives?
What do we do in a post-mortem meeting?
- Construct a timeline with details from as many perspectives on failures
- Empower all engineers to improve safety to give detailed accounts of their contributions to failures
- Enable en encourage people which made the mistake to be the expert on how to not make them in the future
- Accept that humans can decide to take action or not.
- Propose countermeasures to prevent similiar accidents and ensure that they are recorded with a target date and an owner for follow-up.
Which stakeholders should be present at a post-mortem?
- The people who contributed to the problem
- the people who identified the problem
- the people who responded to the problem
- the people who diagnosed the problem
- the people who where affected by the problem
- and anyone else who is interesting attending the meeting
Why should counterfactual statements as 'I could have..' or ' If i had known, I should have...' be avoided in post-mortems?
- To avoid people blaming themselves for things outside their control
- to avoid people questioning their own abilities
- it frames the system as imagined while we should look at it as how the system actually exists.
What do we do when a post-mortem is done?
What is the advantage of making all information about a post-mortem available?
And to clients to give transparency so their trust in usvincreases.
How is the tool which Etsy used for recording post-mortems called?
What could be recorded and how was it usefull?
Recorded: Scheduled or unscheduled incident, post-mortem owner, Relevent IRC, Relevant JIRA tickets, Links to consumer forum posts.
It was usefull because it was more easy to record the post-mortems so the number of reported post-mortems increased and therefore enabled organizational learning.
Organizations are typically structured according to one of two models.
Name the models.
- Standardized model
- Experimental model
What is a next step when organization tends to have less failures?
What is necessary for a learning and calculated risk taking?
How can you make you're application more resilient?
- Inject failures in production to learn how to deal with it
What's the name of Google's resilient program?
What are Game Days?
What are the advantages of Game Days.
- You will find failures which you didn't expect and can take countermeasures
- A way to test the systems and the business processes at once.
- People know who to call
- Creating a routine
The question on the page originate from the summary of the following study material:
- A unique study and practice tool
- Never study anything twice again
- Get the grades you hope for
- 100% sure, 100% understanding
