The Second Way - Enable Feedback So Development and Operations Can Safely Deploy Code

6 important questions on The Second Way - Enable Feedback So Development and Operations Can Safely Deploy Code

Which options are available if we have a problem after deployment in production?

  • Toggle the feature
  • Fix forward
  • Roll back

What can a developer do when following the work downstream?

  • Look how (internal) customers use the product (UX).
  • Watch how the product has to be installed.

Launch guidance and requirement should be used when developers initially self-manage production service. What should be part of this Launch guidance?

  • Defect counts and severity
  • Type/frequency of pager alerts
  • Monitoring coverage
  • System architecture
  • Deployment process
  • Production hygiene
  • Regulatory compliance.
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What's service handback meachinism?

When a production service becomes sufficiently fragile, Operations has the ability to return production support responsibility back to development.

What are LRR and HRR?

Launch readiness review.
Hand-off readiness review.

Where are LRR and HRR used for?

To launch a product with minimal risk. They are made by Ops engineers to help developers self-run production deployments succesfully. It is an example of working together of Dev and Ops.

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