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Capabilities of the IS function & Conclusion

4 important questions on Capabilities of the IS function & Conclusion

Nr 7 - impact on contract facilitation

Communication between the IS function and their service providers is more difficult in global sourcing partnerships. Language, distance and culture barriers are existing again. Global sourcing significantly impact this capability. The same skills as in 3 and 6 are required.

Nr 8 - impact on contract monitoring

Contract monitoring also requires essential communication between the IS function and the IT department. Contract monitoring involves global processes and tooling. Global sourcing has impact, but less than on point 7. outsourcing business and interpesonall skills are ESSENTIAL. International experience is therefore less relevant.

Nr 9 - impact on vendor development

This capability only requires periodical interaction between the IS function and their service providers. Such interaction takes places on strategic level. Requires again outstanding interpersonal skills for the IS function staff, in order to reach maximum added value in collaboration with the providers.

Should project management capabilities be part of the capabilities of the IS function of companies engaging global sourcing relations?

Global sourcing partnerships increase the need for project management capabilities in IS functions. They give the recipient more control over the delivery of their services.

The question on the page originate from the summary of the following study material:

The management of global sourcing partnerships: implications for the capabilities and skills of the IS function

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