The Rules of Romance: Relationship Building
3 important questions on The Rules of Romance: Relationship Building
What are some key principles of relationship building that apply in both personal and professional life?
- Go first.
- Illustrate, don't tell.
- Listen for what's different, not for what's familiar.
- Be sure your advice is being sought.
- Earn the right to offer advice.
- Keep asking.
- Say what you mean.
- When you need help, ask for it.
- Show an interest in the person.
- Use compliments, not flattery.
- Show appreciation.
What is a primary goal of any relationship-building activity?
To create opportunities to demonstrate that you have something to contribute. There's no better way to do this than to start contributing.
How do we earn the right to give advice?
- Understanding the client's situation.
- Understanding how the client feels about it.
- Convincing the client that we understand both of the previous two items.
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