Topic / sectie - Article -- Settoon, Bennet, & Liden (Social exchange in organizations)
3 important questions on Topic / sectie - Article -- Settoon, Bennet, & Liden (Social exchange in organizations)
What are the two main social exchanges in literature? And what do they mean?
Global exchange relationship -- Between employees and the organization (relationships within a broader social group)
Dyadic exchange relationship -- Between subordinates and their superiors (more one-to one interactions)
Dyadic exchange relationship -- Between subordinates and their superiors (more one-to one interactions)
What is meant with perceived organizational support?
A trust that the organization fulfills its exchange obligations.
What is meant with citizenship behavior?
Refers to voluntary actions or behaviors that individuals engage in , which go beyond their formal job requirements and contribute positively to functioning and overall well-being of the organization.
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