Culture Management

10 important questions on Culture Management

What does a strong culture include?

  • A high level agreement around values and norms
  • A high level of intensity about these values (Chatman & Cha, 2003)

Strong culture --> performance, how?

  • Energizing employees
  • Shaping and coordinating employee behaviour
  • Norms guide behavior
    • Social control
    • Clear priorities and expectations – empower people to act on their own
              <--->formal rules & control

Culture traits, when a consistent culture works (Kotrba, 2012):

  • Involvement
  • Consistency
  • Adaptability
  • Mission
  • Higher grades + faster learning
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How to use culture as a leadership/management tool- criteria

  • Strategically relevant culture
  • Strong culture
  • Focus on innovation and change (Chatman & Cha, 2003)

How to manage organizational culture

  • Recruiting and selecting people for culture fit
  • Managing culture through socialization and training
  • Managing culture through the reward system 

What is the person-environment fit (PE)?

PE fit is the compatibility between a person and his/her work environment (Kristof-Brown et al., 2005)

What is the ASA Framework (Schneider, 1987)

  1. Attract: organizations attract people to them who share their values.
  2. Select: Organizations select those people who share their values.
  3. Attrition: from those people who find they do not share the organization's values. (They chose to leave)

What is the consequence of the ASA cycle?

Increased homogeneity of the workforce

Why is value congruence effective?

  • Communication
  • predictability
  • interpersonal attraction
  • Trust

What does the competing values framework (Meyer et al 2010), include?

  • Human relations
  • Open systems
  • Internal process
  • Rational goal  

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