Summary: Topic 6: Developing Capabilities For Innovation

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  • 2 Critical components of strategy implementation

  • What are the critical components of strategy implementation?

    • Innovative, dedicated, motivated people
    • Creative empowering leadership
    • Organizational structures that match competitive strategies, efficiently
    • Organizational controls and incentives that efficiently focus people on strategic goals and objectives
    • Organizational arrangements that efficiently "govern" the critical activities
  • 3 Organizational Structure

  • What is the objective of organizational structure? To balance:

    • The economic advantages of specialization, with 
    • The problems and costs of coordination and motivation, i.e. bureaucratic costs
  • Where do bureaucratic costs arise from?

    • Supervisory monitoring
    • Motivation problems
    • Coordination activities
    • Opportunism and information disortions
  • 4 Generic Organizational Structural Forms

  • Which 3 generic organizational structures are there?

    • U-Form
    • M-Form
    • H-Form (holding or conglomerate structures) 
  • Which hybrid organizational structures are there?

    • Matrix Structures
    • Team-based structures
  • 5 U-Forms

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  • What are the advantages of the U-form?

    • Increased specialization
    • Economies of scale in monitoring
    • Critical decision-making is centralized in one "peak" person
  • What are the disadvantages of the U-form?

    • Cannot handle the complexity of multiple activities well
    • Subgoal pursuit problems can become acute
    • Absence of objective measures of performance
    • Operational concerns can divert attention from strategic/competitive/entrepreneurial issues
  • 6 M-Forms

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  • What is a M-form

    Designed to manage diversification while controlling bureaucratic costs and control-loss problems
  • What does M-form decentralize?

    Operating decision-making
    To the business unit/division level where all necessary competitive and operational decisions are made
  • Where is the strategic decision-making responsibility?

    Still retained at the headquarters.
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