Sending Interpersonal Messages
4 important questions on Sending Interpersonal Messages
Describe the communication process
Feedback: How clear was the message understood and effect on the receiver
Sender ----> Message --> Channel ---> Message ---> Receiver
(Noise) (Noise) (Noise)
[encode] [decode]
<------------------------------------------------Feedback
What are skills for increasing clarity of messages ?
2. Be complete and specific
3. Take responsibility
4. Be congruent ( say and do the same)
5. Simplify your language
What are skills for developing and maintaining credibility?
2.Establish mutual trust
3.Share all relevant information
4.Be honest
5.Be reliable
6. Be warm and friendly
7.Be dynamic
8.Appropriate self-disclosure (process of revealing our feelings)
- Higher grades + faster learning
- Never study anything twice
- 100% sure, 100% understanding
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What are skills for obtaining feedback?
2. Don’t be defensive
3. Check your understanding by summarizing what you have heard.
4.Check out underlying assumptions
5.Be sensitive to the provider’s nonverbal messages
6. Ask questions to clarify.
The question on the page originate from the summary of the following study material:
- A unique study and practice tool
- Never study anything twice again
- Get the grades you hope for
- 100% sure, 100% understanding
