Hurman Relations
7 important questions on Hurman Relations
Human relations perspective arose because of dissatisfaction with the rational scientific approaches. What does it includes? (2)
2 Informal ways of organizing
Mayo - relay (schakkelaar) assembly test room. Working females dealing with various changes. Findings: workers productivity productivity continued rising even when workers returned to their original inferior conditions. What did Mayo determined?
What does Goleman mean with emotional intelligence?
- Higher grades + faster learning
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Emotions are shaped by 3 things, which 3?
2 Distant ancestral (voorouderlijk) past; family
3 Culture, history, nationality
Goldman: emotions are part of our welbeing. Which 13 does he/others point out?
Anger, fear, happiness, love, surprise, disgust, sadness, forgiveness (Worthington, McKay, Fanning), stress reacting + stress responding (Kabit-Zinn), self awareness, empathy, self acceptance
Describe the stress reaction (Kabit-Zinn) (5)
2 Internalization: inhibition of the stress reaction
3 Disregulation: sleep disorders etc.
4 Maladaptive coping: self destructive behaviors (e.g. drugs)
5 Breakdown: exhaustion, loss of drive etc.
What are the 4 responses to stress?
2 Emotion-focused strategies; problem-focused strategies, options
3 Homeostatis, calmness, balance of mind
4 Relaxation response (mediation)
The question on the page originate from the summary of the following study material:
- A unique study and practice tool
- Never study anything twice again
- Get the grades you hope for
- 100% sure, 100% understanding
