Roles of Management Consultants

8 important questions on Roles of Management Consultants

There are two types of roles that consultants can take on, what is the distinction that can be made?

Formal and informal roles.

What are the client-consultant relationships within the 3 formal roles that consultants can have?

  1. Expert: Client purchases expertise;
  2. Doctor: Doctor-patient consultation;
  3. Facilitator: Process consultation (do-it-yourself by client).

What is the client-consultant relationship within the 4 informal roles that consultants can take on?

  1. Hired hand: Temporary staff for client;
  2. Legitimator: Recommending client's solution;
  3. Political weapon: Political ally of client;
  4. Scapegoat: Client hides behind back of consultant.
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Who are experts in the sense of the roles of the management consultants?

Deloitte and the Big Four.

What does a facilitator facilitate?

Change projects.

What is the description of the role of the consultant as a facilitator?

Provide process which client can use to identify and solve a problem.

As a profession is defined as a business activity that is accompanied by a formal, legally enforced institution that protects the interests of the public and the professionals involved... Can management consultant be considered to be a profession?

No, as it is not legally protected. Everybody can call themselves a consultant.

Although consultancy is not directly considered to be a profession, how can you argue that it is indirectly?

You only get 1 chance to position yourself in the sensitive and fragile consultancy market.

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