Vitalis study
3 important questions on Vitalis study
What was the Vitalis study about?
About waitingroom behaviour.
The balance between politeness and pleasantness.
Which of the 8 chairs was chosen by participants?
The balance between politeness and pleasantness.
Which of the 8 chairs was chosen by participants?
What were the results of the Vitalis study?
People choose mostly chair 3/4/5 and rated these as more polite and pleasant. Appartently there is an implicit norm to be anonymous and polite at the same time.
Implications of Vitalis study?
Privacy is important but
implicit norms for civility do not reject potential interaction
implicit norms for civility do not reject potential interaction
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