Sorts of Capabilities - Resources & Capabilities Linked Grant, 2013 - Capabilities Ulirch & Smallwood, 2004

9 important questions on Sorts of Capabilities - Resources & Capabilities Linked Grant, 2013 - Capabilities Ulirch & Smallwood, 2004

What are the 11 common capabilities that well-managed companies tend to have?

  1. Talent
  2. Speed
  3. Shared mind-set/brand identity
  4. Accountability
  5. Collaboration
  6. Learning
  7. Leadership
  8. Customer connectivity
  9. Strategic unity
  10. Innovation
  11. Efficiency

What falls under talent?

Attract, motivate and retain competent and committed people.

What falls under shared mind-set and coherent brand identity?

Ensuring that employees and customers have positive and consistent images of and experiences with the organisation.
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What falls under accountability?

Being good at obtaining high performance from employees.

What falls under collaboration?

Good at working across boundaries to ensure both efficiency and leverage.

What falls under learning?

Being good at generating and generalising ideas with impact.

What falls under leadership?

Good at embedding leaders throughout the organisation.

What falls under customer connectivity?

Good at building enduring relationships of trust with targeted customers.

What falls under strategic unity?

Good at articulating and sharing a strategic point of view.

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