Higgins, 2005 - Baaij (2014) crucial for cross functional implementation - 8s model of Higgins (2005)

6 important questions on Higgins, 2005 - Baaij (2014) crucial for cross functional implementation - 8s model of Higgins (2005)

What changes does the 8s model have as opposed to the 7s model?

The deletion of Skills and the addition of reSources. Additionally, Strategic Performance has been added to the model.

Why has Strategic Performance been added to the model?

To help focus the strategy execution effort, focussing on the results.

What does the 8s model allow you to do?

It allows a cross-functional way of thinking about how to execute strategy and implement change across an organisation.
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When there is an alignment between the Ss what are all the arrows pointing towards?

They are all pointing in the same direction as strategy.

What are the last steps that must be considered to implement correctly? List the 4

  1. Create a sense of urgency, show the result gap
  2. Keep open communication lines throughout the project (structured communication)
  3. Start small, involve people (again: 8S-model)
  4. Reinforce new behaviours (incentives, communicate and celebrate success etc)

In terms of the 'Start small, then scale up (again: 8S-model)' what should we see as starting small and then scale up?

Involve people; implement integral change, again: 8s-model, and celebrate early results, then scale up, involve more people, implement more change.

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